OUR SHIPPING POLICY


FAQ

Which Mail Carrier Do You Use?

We send all orders using the United States Postal Service (USPS).


How Long Will it Take to Get My Order and How Much Will it Cost?

Cost and time of delivery is determined by how far away the recipient lives from our workshop. We are located in Delaware so the further away from Delaware the more expensive shipping will be.

  • Cost for shipping ranges from $2.88 to $12.80
  • Refer to the Shipping Chart below for detailed delivery times and costs .

Handling Time and Fee's?

  • We have a super fast 24-hr Turn-Around. This means your order will be processed and sent on its way within 1 business day.
  • We don't charge any handling fees. You are charged exactly what USPS charges us. No additional hidden fee's.

Where Do You Ship To?

We ship Domestically to all 50 United States and Internationally to Canada and the United Kingdom (includes Ireland).

  • For more info on International shipping refer to charts below.

DOMESTIC SHIPPING

SHIPPING CHART
REGIONS STATES SHIPPING METHOD + ETA WEIGHT RATE
ZONE 1-2 DELAWARE
MARYLAND
NEW JERSEY
NEW YORK
PENNSYLVANIA
WASHINGTON DC
Pick Up *Delaware Only ALL FREE
USPS First-Class (2-5 Business Days) 0 - 0.4 lb $2.88
USPS Priority Box or Envelope (1-3 Business Days) ALL from $6.95 to $7.81
ZONE 3 CONNECTICUT
MASSACHUSETTS
NEW HAMPSHIRE
VERMONT
VIRGINIA
USPS First-Class (3-6 Business Days) 0 - 0.4 lb $2.88
USPS Priority Flat Rate Envelope (1-3 Business Days) 0 - 0.5 lb $6.95
USPS Priority Box (1-3 Business Days) over 0.5 lb from $7.28 to $8.25
ZONE 4 KENTUCKY
MAINE
NORTH CAROLINA
OHIO
SOUTH CAROLINA
TENNESSEE
WEST VIRGINIA
USPS First-Class (3-6 Business Days) 0 - 0.4 lb $2.88
USPS Priority Flat Rate Envelope (1-3 Business Days) 0 - 0.5 lb $6.95
USPS Priority Box (1-3 Business Days) over 0.5 lb from $7.49 to $9.12
ZONE 5 ALABAMA
ARKANSAS
FLORIDA
GEORGIA
ILLINOIS
INDIANA
MICHIGAN
MINNESOTA
MISSISSIPPI
MISSOURI
WISCONSIN
USPS First-Class (3-7 Business Days) 0 - 0.4 lb $2.88
USPS Priority Flat Rate Envelope (1-3 Business Days) 0 - 0.5 lb $6.95
USPS Priority Box (1-3 Business Days) 0.6 – 5 lb from $7.65 to $10.33
USPS Priority Flat Rate Box (1-3 Business Days) over 5 lb $12.80
ZONE 6 IOWA
KANSAS
LOUISIANA
NEBRASKA
NORTH DAKOTA
OKLAHOMA
PUERTO RICO
SOUTH DAKOTA
TEXAS
USPS First-Class (3-7 Business Days) 0 - 0.4 lb $2.88
USPS Priority Flat Rate Envelope (1-3 Business Days) 0 - 0.5 lb $6.95
USPS Priority Box (1-3 Business Days) 0.6 - 3 lb from $7.82 to $11.80
USPS Priority Flat Rate Box (1-3 Business Days) over 3 lb $12.80
ZONE 7-8 ALASKA
ARIZONA
CALIFORNIA
COLORADO
HAWAII
IDAHO
MONTANA
NEVADA
NEW MEXICO
OREGON
UTAH
WASHINGTON
WYOMING
USPS First-Class (3-8 Business Days) 0 - 0.4 lb $2.88
USPS Priority Flat Rate Envelope (1-3 Business Days) 0 - 0.5 lb $6.95
USPS Priority Box (1-3 Business Days) 0.6 - 2 lb from $7.99 to $10.86
USPS Priority Flat Rate Box (1-3 Business Days) over 2 lb $12.80

EXPEDITED SHIPPING (1 Business Day)

  • Please contact us for Expedited Shipping arrangements and rates.


INTERNATIONAL SHIPPING


DESTINATIONS

  • CANADA

  • UNITED KINGDOM

 


CUSTOMS, DUTIES AND TAXES


Warning
PLEASE BE AWARE YOUR SHIPMENT MAY BE SUBJECT TO CUSTOMS DUTIES AND TAXES.

What are Customs Duties and Taxes?

Each destination country charges customs and administrative fees on shipments containing dutiable items. Dutiable means that an item is subject to taxes. Purple Wishing Gate and our shipping service USPS does not have any way of knowing if an item is dutiable.

Customs issues and regulations are outside the control of Purple Wishing Gate and the United States Postal Service.

  • Mailers of packages in the United States pay for postage that covers the cost of transporting and delivering packages. Customs duties and taxes are not covered in the postage fee but are the responsibility of the recipient.

  • We recommend that you contact your local customs office by phone or by visiting their website for more details.


Can Purple Wishing Gate pay Customs Duties and Taxes for me?

The short answer is No.

Customs, duties and other fees assessed by the destination country for an item can NOT be paid by anyone or any entity within the United States when the item is mailed. The recipient of the mail piece is the only one who can pay the customs fees.

All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes differently.


Warning

It is important to understand that, if duties and taxes are assessed on an item mailed by PWG via USPS, they are collected from you the recipient. Postage is charged to cover the expense of delivery only. Postage does not cover charges assessed by customs in the destination country.


CANADA

Anything worth over $20 CAD will be subject to Tax and Duty.

  • The Goods and Service Tax (GST) is set at 5%, which is automatically applied to any import valued more than $20 CAD.


Note: In British Columbia, Manitoba, Quebec or Saskatchewan a Provincial Sales Tax (PST) may also be applied.


SHIPPING CHART
METHOD ETA WEIGHT COST
First Class International Service 6-12 business days 1-8 oz $9.50
9-32 oz $15.20
over 32 oz $23.99
Priority Mail International Service 3-7 business days 1-8 oz $33.44
9-32 oz $36.12
over 32 oz $38.81

EXPEDITED SHIPPING (1-3 Business Days)

  • Please contact us for Expedited Shipping arrangements and rates.


UNITED KINGDOM

(GREAT BRITAIN / NORTHERN IRELAND)

Both VAT and the handling fee are not charged to the seller, but are charged to the customer once the package arrives in the UK, meaning that the seller does not charge the money for these two fees when the items are purchased since it is on the customer to pay after the items have shipped."


SHIPPING CHART
METHOD ETA WEIGHT COST
First Class International Service 7-21 business days 1-8 oz $13.30
9-32 oz $22.33
over 32 oz
Priority Mail International Service 4-10 business days 1-8 oz
9-32 oz
over 32 oz


EXPEDITED SHIPPING (1-3 Business Days)

  • Please contact us for Expedited Shipping arrangements and rates.